FAQ's

Q: Are your sunglasses UV protected?
A: Yes, all our sunglasses provide 100% UV400 protection to shield your eyes from harmful UVA and UVB rays.

Q: How long will it take to receive my order?
A: Orders are typically processed within 1-3 business days. Shipping times and rates vary based on location. 

  • United Kingdom: 1-3 business day(s)
  • Mainland Europe: 5-7 business days
  • International: 7-14 business days

Q: How do I make a return?
A: Please refer to the Returns & Refund Policy

Q: How do I initiate a return?
A: To initiate a return please contact our customer service team via the Contact page with your full name, order number and reason for return. 

Q: Who covers the cost of return shipping?
A: The customer is responsible for the cost of return shipping. We recommend using a tracked service to ensure the package reaches us safely.

Q: How do I care for my sunglasses?
A: To keep your sunglasses in optimal condition, clean the lenses regularly with a microfiber cloth and store them in the provided case. Avoid exposure to extreme temperatures and harsh chemicals.